Contact

Contact Us

We’d love to hear from you!

Whether you have a question about your order, need help choosing a product, or just want to say hello — our team is here to help.

Customer Support

Email: support@structroneex.com
Phone: +61 451 345 521
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST)

We aim to respond to all inquiries within 24–48 business hours.

Order & Shipping Inquiries

If you have questions about your order status, shipping, or tracking, please include your Order Number in your message so we can assist you faster.

Returns & Exchanges

Please visit our [Returns & Refund Policy] page for step-by-step instructions on how to return an item or request an exchange.

Global Customers

We proudly serve customers worldwide. For region-specific questions (customs, delivery times, local payment options), feel free to reach out — our support team is ready to assist wherever you are.

Send Us a Message

If you prefer, you can also use the contact form below. Just leave your name, email, and message, and we’ll get back to you as soon as possible.